Step 1 of 2
The One Minute Video Messaging Feature is currently not accessible from the HomeWAV application and cannot be done from most browsers on mobile devices, you will need to view and send messages from a laptop or desktop computer only. You can still use the HomeWAV App to conduct a video visit.
How do I get started?
� Complete the 2 part registration process.
� Add funds to your account for a specific Inmate.
� Wait for funds to clear & post to your account.
� Accept incoming call from the facility.
How much does HomeWAV cost?
The cost of a visit is $.50 per minute for most facilities. There is a $1.00 fee for any purchase. A ten minute purchase would cost $5.00 plus $1.00 for a total of $6.00
A one way video message can be sent for the cost of a two minute video visit. For every message sent, it will deduct two credits from your account.
The minimum length of visit is 1 minute, which is collected when your call is connected.
The maximum visit length is set by each facility.
All sales of minutes are final.
Refunds are subject to a $7.50 processing fee. Refunds are at the discretion of HomeWAV
What are the minimum PC requirements?
� Computer with Windows Operating System
� High speed Internet Browser & Adobe Flash Player
� Speakers or Headphones
� Camera and microphone
What webcam will work with the system?
Almost any windows compliant camera will work fine, The system has been tested with the Microsoft HD-3000 and Logitech C110, C170.
What affects the quality of the visits?
� Room environment
� Quality of equipment being used
� Connection speed of your PC to the Internet
� Connection & performance of your Internet
� Overall Internet traffic for your routed connection